The social dimension of customer relationships III
  • The social dimension of customer relationships III

    April 1, 2015
    0 0 0 0 0 0 0 By Mark Atterby Social CRM is about generating conversations and dialogue with prospects to build higher value customer relationships. That’s higher value for the customer as well as the organisation. Social media is not simply a vehicle to push out content and your messaging, but a mechanism to […]