Dawn of the cloud Robots
  • Dawn of the cloud Robots

    May 12, 2015
    0 0 2 4 0 0 0 By Mark Atterby RPA (Robotic Process Automation) and the cloud are on a collision course. This collision will have a significant impact on the BPO and outsourcing industries. Originally aimed at automating the actions and processes associated with managing existing software applications and manipulating data, RPA offers significant […]
  • Has BPaaS Finally Come of Age?

    April 28, 2015
    1 0 2 7 0 0 4 By Martin Conboy  Enterprises across the globe are realising the need to embrace cloud technology. Thus, business processes are also being moved to the cloud because of the inflexible service delivery models of traditional BPO, and the old technologies that limit the effectiveness of business process outcomes. As companies shift […]