Sydney Trains signs $35m outsourcing deal with HCL



Sydney Trains has awarded Indian IT outsourcer HCL Technologies a five-year, $34.9 million deal to maintain and support 107 of the agency’s legacy applications.

Late last year the rail operator went to market for offers to replace a network of 11 different external suppliers which had been supporting and maintaining the suite of customised and bespoke business applications inside the freshly re-branded agency (formerly CityRail).

“These contracts had been in place for varying periods of time and so there was an opportunity to go back to the market and consolidate our approach and vendors,” a Sydney Trains spokesperson told iTnews.

It marks the first time HCL has partnered with Sydney Trains on this specific program of work.

The spokesperson said while the work would be performed offshore under the new contract, a number of the previous 11 vendors had also been located offshore and used offshore models to support the applications in scope.

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August 19, 2014

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