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Substantial growth in Healthcare BPO

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One of the fastest growing areas of the Philippine BPO market is Healthcare or Healthcare Information Services-Business Process Outsourcing (HIMS-BPO). According to a report released by the Healthcare Information Management Outsourcing Association of the Philippines (HIMOAP), HIMS-BPO reported an impressive 114 percent growth in revenue and 47 percent in employment in 2013, making this sector the fastest growing in the domestic BPO space.

HIMS-BPO generated total revenues of $988 million in 2013 or 114 percent higher than  $462 million in 2012. In 2011, the sector revenues reached $277 million. In terms of full-time employees, this BPO sector provides employment to 65,895 in 2013 or 47 percent more than 44,849 in 2012. In 2011, this sector employed 24,700.
June 16, 2014
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