Outsourcing to Disadvantaged Workers Makes Good Business Sense



Outsourcing to DisadvantagedImpact Sourcing (IS), employing disadvantaged individuals with high potential, is not only ethical but makes good business sense, according to an in-depth assessment recently published by Everest Group and supported by The Rockefeller Foundation.

IS engages high potential but disadvantaged individuals in meaningful employment opportunities and makes positive differences in the lives of these workers, their families and communities. These individuals in the absence of IS would not have access to jobs or their situation/background would put them at a disadvantage as compared to mainstream workers. Impact sourcing provides these individuals opportunities to bring themselves at par with the mainstream workers.

As a business process service delivery model, IS provides quality and cost at parity with traditional BPO services, but with optimized enhancements such as an untapped talent pool with skill sets aligned to match client needs, lower attrition rates and higher corresponding levels of employee engagement, and opportunities to fulfill corporate social responsibility and diversity objectives while operating within a traditional BPO framework.

The study, The Case for Impact Sourcing, substantiates the benefits of the IS model for business process outsourcing (BPO). Additionally, it sizes the current IS market for BPO work, profiles the landscape, and shares experiences of companies like Accenture, Aegis, Careerbox, Deloitte, Infosys, Microsoft, Pangea3, Quatrro, RuralShores, SureHire, TCS, Teleperformance and Valeo.

Read more business-sense-press-release-15618.html#sthash.oTyERTmO.dpuf.
September 23, 2014

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