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Multi-Process Human Resource Outsourcing (MPHRO) is on the rise

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MPHRO, according to the latest research from the Everest Group, experienced an increase in growth in 2013 compared to 2012. Driven mainly by mega-sized deal signings (involving over 50,000 employees), the increased activity came from Asia Pacific-based buyers.

The market reach an annualised spend of US$3.3 billion in 2012. This demonstrates buyer confidence in the “large multi-country comprehensive HRO”, where Third-party BPaaS (process + SaaS) solutions had a big/significant impact on MPHRO deals.

Other service providers are adopting new strategies, such as increased focus on single-process HR, investing in enhanced offerings, etc., to deal with the slowing MPHRO market.
June 16, 2014
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