Omni Channel Fulfilment



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Date(s) - 15/06/2015 - 17/06/2015
All Day

Bayview Eden, Melbourne, Victoria, Australia


Omni Channel Fulfilment Conference

Responding to Consumer Demands through Intelligent Systems and Processes

As a retailer, you are aware of the rise in online retail and the growing demands from Australian consumers. Over the last 12 months alone, online sales at Australian Omni-channel retailers such as David Jones, Myer, Woolworths and Coles rose 22 per cent, while sales growth at pure-play online retailers slowed to just 13 per cent. Australian retailers who are enabling consumers to shop across their bricks and mortar, online and mobile stores are winning the online war against pure play online retailers and are driving the industry in new directions.

So what does that mean for you?

It is in your organizations best interest to focus on enabling or refining your Omni channel capabilities.

There has been much discussion and focus on the many types of consumer-facing technologies that enable retailers to capitalize on new devices, shopping patterns and potential selling touch points. However, the most fundamental change is occurring within retail operations – particularly the supply chain. Where less attention has been paid to the core processes and technologies that make the customer facing systems work together intelligently.

As a result, there is a growing sense among retailers that they aren’t just missing out on some demand – they are missing out on a LOT of demand due to a lack of technology, and processes that leverage availability of all network inventory, create a holistic view of all demand and extend fulfilment to any supply chain hub.

We ask, are you one of those retailers? At a time of great change, when consumers demand so much more while supply chains are designed for one thing: to fulfill to store. …Are you prepared to fulfill in the Omni channel environment?


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