Customer Experience Management Middle East 2015



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Date(s) - 13/09/2015 - 16/09/2015
All Day

Dubai Mall, Dubai, UAE


Digitalising & customising Middle Eastern customer experience management to ensure you’re part of the 21st Century consumer ecosystem

The number one priority for Middle Eastern businesses is the customer experience.

With intense competition across all industries, companies are finding that the customer experience is the only true differentiator they can use to get ahead of the competition; while consumers continue to pursue companies which can deliver world-class customer experience standards that they now expect!

As a result, organisations in both the private and public sectors are now building their commercial strategies around their customer experience management (CEM), with a big focus on digital tools for CEM, streamlined CEM, and CEM analytics – in order to ensure they’re part of the 21st Century consumer ecosystem.

With this in mind, we are proud to present Customer Experience Management Middle East 2015. After a fantastic launch into the region in 2014 with a stellar speaker line-up of regional customer experience pioneers, IQPC’s ground-breaking CEM event is back with a bang!


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