Customer Experience Management in telecoms B2B Summit
Date(s) - 30/06/2015 - 02/07/2015
Transform your sales and service channels and deliver personalised yet simple experiences to retain and grow a profitable enterprise customer base
Focused exclusively on the enterprise market, attend to learn from over 12 proven operator case studies, and participate in over 14 hours of interactive sessions to ensure your most pressing enterprise customer management questions get answered.
Discover how Orange, TDC Business, Vodafone and many more leading operators are personalising their products and services whilst keeping it clear and simple for their clients to do business with them.
Do you find yourself asking any of the below questions on a weekly or even daily basis?
- How can I better understand the needs of my customers, and personalise the solutions and service I provide without over-complicating matters?
- How can I exceed expectations of both my small business and large enterprise customers in a profitable way?
- How can I develop a tailored CEM programme specifically for my business customers?