Contact Center Leaders Training Symposium
Date(s) - 30/03/2015 - 01/04/2015
Skill development workshops for achieving peak performing, modern day contact centers
Call Center IQ is pleased to present its newest training and development opportunity to contact center industry professionals. Introducing the Contact Center Leaders Training Program, a three day event dedicated to in-depth training and skill set development through intensive two and four hour workshop formats.
The curriculum has been designed through intense research with customer care professionals at various levels from executive leader, to director to supervisors. Unlike conferences that present case studies in short learning formats mainly in a “teach and preach” student to audience format, this event is about development YOU as a professional and helping you gain new skills required to thrive in today’s fast-changing customer service ecosystem.
Venue To Be Confirmed, Nashville, TN