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Call Center Week Philippines 2015

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Date/Time
Date(s) - 02/06/2015 - 04/06/2015
All Day

Location
New World Makati Hotel, Makati City, Philippines

Categories


Driving the Next Generation of Philippines Call Centers through Integrating Technology and Revenue Boosting Customer Experience to Service the Modern Customer

Following the runaway success of Call Center Week in the Philippines last year, we are proud to announce our 2nd Annual Call Center Week Philippines. This exclusive event will provide a platform for senior experts from the Call Center industry to discuss the customer journey, how social media is driving innovation, data analytics, Cloud and much, much more! Debate the self-service makeover, optimization of multichannel platforms, reduce employee churn & return with concrete ideas to drive your company forward!

With the industry projected to employ more than 1.3M call center professionals (and 3.2M more in indirect employment) and generate revenues of US$25Bn –approximately 10% of total GDP, the possibilities for companies in this sector can’t be underestimated.

Join your industry colleagues at the 2nd Annual Call Center Week Philippines to ensure you are at the forefront of this major growth area and equip yourself with the latest call center trends to ensure your contact center remains competitive when it comes to talent, cutting edge technology and customer experience innovation.


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