Back Office
  • Outsourcing the Finance Function – Smart Bet or Risky Business?

    August 19, 2014
    0 0 0 0 0 0 0 By Ann Furlong For years, small- to medium-sized companies have outsourced specific niche functions of their businesses, such as tax preparation, legal assistance, financial portfolio management and actuarial services. Today, more and more companies are outsourcing core functions, such as accounting/finance transactional services such as Accounts payable, IT, […]
  • Stuck in the middle with you

    July 1, 2014
    0 0 0 0 0 0 0 By Martin Conboy An ongoing concern for the BPO and Outsourcing industries, whether that’s in India, the Philippines, South Africa, Malaysia or where ever, is the supply of competent and qualified team leaders, supervisors and middle management. Their role is vital in maintaining the quality and performance of […]
  • Cost reduction is just one part of business process outsourcing

    May 19, 2014
    0 0 0 0 0 0 0 In a highly competitive global economy, with multiple services and businesses springing up, an increasing number of corporations are regarding the benefits of business processing outsourcing. More often than not, the idea of cutting expenses is considered first. However, in the age of educated and informed consumers, enterprises should […]
  • Four shortlisted for Bank of Queensland Contract

    0 0 0 0 0 0 0 The Bank of Queensland has short listed four possible providers to supply a range of outsourced IT services. The hotly contested contract brings to a close the longstanding lockdown for HP Enterprise Services in supplying IT outsourcing and BPO to the BoQ. Information technology and back-office processes at […]
  • Outsourcing Destination: Here comes Poland

    July 16, 2013
    0 0 0 0 0 0 0 By Luiza Oleszczuk Driving around midtown Warsaw one could still notice some traits of the old, post-soviet Poland – gray buildings, so typically associated with Central and Eastern Europe; a few small dingy shops here and there. But it’s enough to enter any of the offices or look […]