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Canberra to Review Shared Services Plan

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Greg Field, former Department of Industry CIO, is to lead a new unit to investigate and plan the expansion of shared services into the federal government. The appointment was mad by Australia’s Department of Finance.

As Finance’s newest first assistant secretary, according to a recent report in ITnews, Field will work to nut out some of the issues facing the broader shared services rollout recommended in the March final report of the national Commission of Audit (NCOA).

An embrace of shared services – especially for finance and procurement functions “as early priorities” – was one of the more controversial recommendations of the Commission of Audit.

Gartner analyst Glenn Archer has advised that the Federal Government needs to pay close attention to the failure of the states and territories in this space before it initiates wny reforms.

It is a position mirrored by the February interim report of the NCOA, which pointed to domestic examples of “poor implementation, unrealised benefits and, in some cases, abandonment of the shared services concept.”


July 21, 2014
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