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16 Percent Growth in Global Recruitment Process Outsourcing

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Spurred by a surge in new deal activity the global Recruitment Process Outsourcing (RPO) market grew byt 16 percent in 2013 to reach US$1.8.

RPO-Annual-Report-2014-I1After moderate growth in 2012, the North American RPO market, representing the largest geographic segment in the world­,­ made a strong comeback, growing at 21 percent in 2013, its highest growth rate in the last three years. Latin America also witnessed high growth at 23 percent.

However, growth moderated in Europe, Middle East, Africa (EMEA) and Asia Pacific (APAC).

These findings come from a new Everest Group report titled,Recruitment Process Outsourcing (RPO) Annual Report 2014—Time to be Strategic.

“The RPO market faces a significant number of end-of-term contract situations,” said Rajesh Ranjan, vice president at Everest Group“During these renewals, buyers are looking for service providers offering such value-added services that provide innovative ways to improve quality of hires, access to scarce talent, and predictive visibility into outcome-oriented recruitment metrics. Now is the time to invest in strategic initiatives to improve capabilities, acquire staff who can manage complex accounts, and create a partnership-based strategic relationship.”
June 23, 2014
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