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Growth and diversity in Impact Sourcing

By Martin Conboy, Last year the Everest Group produced a report that revealed that “Impact Sourcing” is growing faster than the overall BPO market. Aside from having a positive ‘impact’ on the lives of disadvantaged and deprived communities by giving them gainful employment, it delivers real business value. Though the promise of Impact Sourcing seems bright there are challenges it needs to address...MORE

Market Snippets, Year 6, Issue 28 Latest News

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